Refund policy

Returns & Exchanges

No Returns Policy

Due to hygiene reasons and the nature of our products, we do not offer refunds or returns for change of mind.

This includes:

  • incorrect purchases
  • change of preference
  • colour selection
  • style selection
  • sale items

Please carefully review product information before purchasing.



Faulty Items

If you receive a faulty or damaged item, please contact us within 7 days of receiving your order.

Please include:

  • your order number
  • clear photos of the issue
  • description of the fault

If approved, we will provide:

  • a replacement
  • exchange
  • or refund where required under Australian Consumer Law.