Refund policy
Returns & Exchanges
No Returns Policy
Due to hygiene reasons and the nature of our products, we do not offer refunds or returns for change of mind.
This includes:
- incorrect purchases
- change of preference
- colour selection
- style selection
- sale items
Please carefully review product information before purchasing.
Faulty Items
If you receive a faulty or damaged item, please contact us within 7 days of receiving your order.
Please include:
- your order number
- clear photos of the issue
- description of the fault
If approved, we will provide:
- a replacement
- exchange
- or refund where required under Australian Consumer Law.