Mood Kids reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

All content on this website, including branding, images, product descriptions, logos, graphics, and designs, is the property of Mood Kids and may not be copied or used without written permission.

We make every effort to display our products, colors as accurately as possible. However, colors may vary slightly depending on your screen settings and device.

All products are subject to availability.

We reserve the right to discontinue or limit quantities of any product at any time.

Once an order has been placed, you will receive an email confirmation.

We reserve the right to cancel or refuse any order if:

• payment cannot be verified
  
• fraudulent activity is suspected
  
• an item becomes unavailable
  
• incorrect pricing or product information was displayed
  

If your order is cancelled, you will receive a full refund.

Shipping times are estimates only and may vary depending on your location and courier delays.

MOOD KIDS is not responsible for delays caused by postal services, customs, or events beyond our control.

Customers are responsible for providing accurate shipping information.

Shipping Information

We carefully prepare and package every Mood Kids AU order with love.

Australian Shipping

Standard Shipping: $9.95
Express Shipping: $14.95
Free Standard Shipping: Available on Australian orders over $100.

Processing Time

Orders are processed and dispatched within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

During sales, holidays and busy periods, processing may take a little longer.

Estimated Delivery Times

Once your order has been dispatched:

• 
  Standard Shipping: Approximately 2–7 business days
  
• 
  Express Shipping: Approximately 1–3 business days
  

Delivery to regional or remote areas may take longer. Delivery times are estimates and may be affected by Australia Post delays or circumstances outside our control.

Courier

Australian orders are shipped with Australia Post.

Tracking Your Order

All orders include tracking. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to follow your delivery.

Please ensure your email address and delivery details are correct before completing your order.

International Shipping
We ship Mood Kids orders internationally. International shipping starts from AUD $35, with the final cost calculated at checkout based on your delivery location. 

Estimated international delivery is 10–15 business days after dispatch. Delivery times may vary depending on the destination, local postal services and customs processing. 

Any customs duties, import taxes or additional charges applied by the destination country are the customer’s responsibility.

Due to hygiene reasons, earrings cannot be returned or exchanged for change of mind. This does not affect your rights under Australian Consumer Law.

This includes:

• incorrect purchases
  
• change of preference
  
• colour selection
  
• style selection
  
• 
  sale items
  

Please carefully review all product information before purchasing.

Faulty Items

Please contact us as soon as possible if your item arrives faulty or damaged.

Please include:

• your order number
  
• clear photos of the issue
  
• description of the fault
  

If approved, we will provide:

• a replacement
  
• exchange
  
• or refund where required under Australian Consumer Law.
  

Intellectual Property

All trademarks, logos, images, product names, and branding remain the exclusive property of Mood Kids.

No content from this website may be reproduced, distributed, or used commercially without written permission.

Privacy

Your personal information is handled securely and used only in accordance with our Privacy Policy.

We do not sell or share customer information with third parties except where necessary for payment processing, shipping, or legal obligations.

Limitation of Liability

Mood Kids is not liable for:

• indirect or consequential damages
  
• loss of profits
  
• shipping delays
  
• misuse of products
  
• allergic reactions caused by sensitivities
  

Customers are responsible for following care instructions.

♡ Thank you for shopping with Mood Kids